FAQ
Property Management leak detection — FAQ
Common questions from BC property managers, strata councils, REITs, and multi-unit building owners. Don't see your question? Call us at 604-239-9934.
- Serving all of BCSince 1999
- Licensed & insuredWorkSafeBC
- Free phone consultNo pressure
- 25+ yearsFamily-operated
- 10,000+ propertiesInspected
- Will leak detection damage my property?
- No. We use non-invasive technology like thermal imaging, acoustic sensors, and ground-penetrating radar. No drilling, cutting, or demolition required in most cases.
- Does insurance cover leak detection?
- Many policies cover detection costs when water damage is present. We provide detailed reports for your insurance claim documentation.
- How quickly can you respond?
- Same-day response is often available for urgent situations. Regular appointments are typically scheduled within 24–48 hours.
- What if you don't find a leak?
- You receive a comprehensive report confirming no active leaks were detected. This documentation is valuable for insurance, property sales, or peace of mind.
- Will you work directly with our property management firm?
- Yes. Property managers are our most frequent point of contact. We integrate into your workflow — one account manager, simple invoicing, and reports formatted for council/owner distribution.
- Do you offer portfolio-wide pricing?
- Yes. Volume pricing for multi-building annual survey programs. Predictable cost line item for your operating budget and CRF. Free phone consult to scope your portfolio.
- Can your reports be used in depreciation reports?
- Yes. We supply leak-history and current building-condition data for SPA-mandated 10-year and 5-year depreciation reports.
- Are your reports accepted by BC insurers?
- Yes — by every major one: BFL, Wawanesa, Aviva, Intact, Co-operators, Northbridge, and more.
- Who pays for the leak detection — the strata, owner, or tenant?
- It depends on where the leak is. Our reports document the source clearly to support cost allocation and deductible chargeback decisions.
- How quickly can you respond to an active leak?
- Same-day response is often available for active-loss situations. Regular non-emergency surveys are scheduled within 24-72 hours.
- Do you provide reports for subrogation?
- Yes. We deliver evidence packages designed for subrogation — chain-of-custody documentation, equipment manifests, and findings narratives that hold up against opposing experts.
- What types of properties do you cover?
- All commercial, strata, and multi-unit residential properties across BC — from single retail units to 400-unit high-rises and multi-building portfolios.
Still have questions?
Talk to a 25-year leak detection expert. Free phone consult.