What it is
Inter-Unit Leak Detection is one of our core property management leak-detection services. Locate the source unit when water crosses boundaries. Common-property vs unit-owner adjudication. We deploy this for BC property managers, strata councils, REITs, and multi-unit building owners, using the same equipment trusted by major insurers and municipalities across British Columbia.
When you need it
- Tenant complaints about water issues — Ceiling drips, damp carpets, and musty odours are the #1 source of tenant dissatisfaction. Quick resolution protects occupancy rates.
- Rising insurance deductibles — Water damage deductibles in BC have multiplied since 2019. Preventive leak surveys are now a budgetable line item to keep claims and renewals down.
- Unexplained water bill increases — Even a small leak on commercial tiered rates can add thousands per quarter across a portfolio.
- Liability for delayed response — PMs can be held liable for exacerbated damages if leaks aren't promptly addressed. Documented diligence is your protection.
- Deductible chargeback disputes — Determining who pays — strata, owner, or tenant — requires clear source documentation. Our reports provide it.
How we do it
Our certified technicians arrive with state-of-the-art equipment: thermal imaging cameras, acoustic correlators, ground-penetrating radar, and tracer gas. Every job starts with a brief on-site assessment, followed by non-invasive testing to pinpoint the source — typically within inches.
You receive a detailed written report including findings, moisture maps, equipment used, and recommendations for next steps. Reports are formatted for insurance claims, strata councils, and engineering review as needed.
Other services you might need
- Annual Leak Survey ProgramsPortfolio-wide preventive surveys that catch developing leaks before they become insurance claims.
- Emergency Leak ResponseSame-day dispatch for active leaks. Minimize damage and tenant disruption.
- Pre-Purchase Leak AuditsIndependent leak audits for acquisitions, dispositions, and due diligence.
- Insurance Claim SupportAdjuster-ready detection reports for filing or defending water-damage claims.