The Problem
A retail plaza property manager's water bills had risen 18 months straight. The owner was questioning the PM's management. The plaza had 12 tenants on shared metering.
Detection Method
Whole-property acoustic correlation survey overnight. Identified three underground leaks: two on main service line, one on irrigation lateral.
Results
Leaks repaired in one weekend. Water costs dropped 40%. PM demonstrated proactive management to owner — contract renewed for 3 years.